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Warranty


STRUCTURE
Five years, from the date of purchase, on the spa shell structure (by definition, the fibreglass or other material used to adhere to or support the interior surface material) only warranted against defects in material or workmanship and cracking which would affect the usability of the spa shell.
 
SURFACE
Three years, from the date of purchase, on the interior surface as applied to the spa shell is warranted against defects in materials and workmanship, blistering and cracking.
 
PLUMBING
Deck World warrants the plumbing parts and fittings used to comprise the system to be free from leaks and defects for a period of TWO (2) years from the date of purchase.
 
OTHER COMPONENTS
Deck World warrants the factory installed pump(s), pump seals, heater and control system against malfunction, leakage or defects in materials or workmanship for a period of one year from the date of purchase. This also includes labour. Covers are also warranted for one year to be free from defects in material and workmanship.
Light bulbs, headrests and filter cartridges are not included in this warranty, but are warranted to be free from defects in material and workmanship at the time of purchase.
 
WOOD PRODUCTS
Deck World warrants the wood cabinet to be free from defects for a period of 90 days from date of purchase. Wood staining is excluded from coverage. Wood products require care and regular maintenance by the owner. In the event of a defect, the damaged wood piece, not the whole spa, will be repaired at the option of the manufacturer, and shall assume as its warranty period only the remaining time under this original 90 day warranty.
 
LIMITATIONS AND EXCLUSIONS
This warranty does not cover any repairs made by any persons or agencies other than Deck World’s service department, or an authorised Deck World dealer.
This warranty does not cover the following:-
Transportation costs or other consequential damages.
The cost of removal or installation of a spa or replacement spa.
The fading of colour, stains or discoloration due to the improper use of chemicals or improperly maintained water chemistry. Improper water chemistry could result in damage to support equipment or pose a possible health hazard.
Damage caused by accident, abuse, misuse, improper installation, exposure to fire or hazards of nature (e.g. earthquake or flood)

Except as expressly provided, there shall be no other warranty or obligations, express implied, oral or statutory, and in no event shall Deck World, its agent or employees be liable for injury or damage to any person or property for any claim of damage, however arising.

LEGAL RIGHTS
This Limited Warranty gives you specific legal rights. It in no way affects your statutory rights and is only applicable in the UK. Prompt return of a completed warranty registration form protects your warranty rights.

ASSIGNMENT
This warranty is personal to and for the sole benefit of the original purchaser at the original site of installation, and is not assignable without Deck World’s express permission.